Forum Discussion
Hi @peterld53!
I'm sorry you're unable to access your 1Password account. I'm here to help you get up and running again as soon as possible.
Your account password and Secret Key are used to decrypt your 1Password data. Because your privacy and security are our priority, they're stored on your device and are never sent to us: https://support.1password.com/secret-key-security/
You can find your Secret Key on 1Password.com if you have already signed in, or in the 1Password apps where you have added your 1Password account: https://support.1password.com/secret-key/
You can also find your Secret Key and Setup Code in your Emergency Kit, which you downloaded when you created your account on 1Password.com. If you don't remember saving your Emergency Kit, look in your Downloads folder for a PDF file named "1Password Emergency Kit".