"Import directly from LastPass" pg says install desktop app, choose File > Import, no file menu

Thanks for replying here, I appreciate it, things were confusing!
Do you have any idea how soon the built-in importer will be available?
Are we talking days, weeks, months, longer?

Just to be clear, for now, when importing from LastPass:
* There's no way to include attachments?
* There's no way to avoid creating an unencrypted LP data file on disk, and it's up to us to deleted it securely?

Hey folks! Thanks for the questions here.

As you may have deduced, we're working on some expanded options for LastPass import - including a built-in importer within the app itself. A link to that workflow went up on our website before the whole thing was quite ready, so I apologize for the understandable confusion this has caused.

For now, the best options are CSV import, or (depending on your level of comfort) our open-source LastPass migration tools on Github.

Here's our up to date instructions on LastPass import.

And we'll keep working on the additional functionality and aim to have that ready for you before too long. 👍

If you encounter any difficult with the import process, by the way, feel free to contact us at support@1Password.com and we'll be there to provide customized help.

Lastly, lesster asked:

Does 1Password support ever respond here? Do they respond to actual support requests?

We really do our best to respond to every email and every thread in the forum. I know that "we're experiencing unusual call volumes" is kind of a cliché of tech support, but seriously - we're all working flat-out to help folks as quickly as possible (especially given the urgency of helping folks manage their data in the wake of the LP breach).

If you are encountering any issues from here or have further questions, do let us know. We're here for you!

Anyone have any news on this?

Thanks, appreciate the confirmation.
I'd rather an actual official solution!

Including attachments and not saving an unencrypted pw file on disk are both strong drivers for having direct import as described on that page.

If you do download an unencrypted pw file, I recommend installing Microsoft's SDelete command line tool to get rid of it when you're done.

Does 1Password support ever respond here?
Do they respond to actual support requests?
They haven't responded to mine about this.

I also am seeing the same issue, the app suggest going to the web, so you log into the web, and it says to import LastPass use the app !!!
Sounds like they have updated the web version, but the app is still not released.
To be honest I'd rather use the app import method (if it exists) so I don't have to download the CSV.

I found an Import Passwords button, not in any File menu, but it doesn't have the option to import directly from LastPass, only from unencrypted exports:

Are the instructions mentioned earlier just wrong?