Hello,
Our family (of 5) are new converts to 1Password from Lastpass (moved over since the data breach). We were Lastpass users for 10+ years, so this was a big change. Overall 1Password seems to...
I'm sorry to hear that 1Password is locking more often than you expect it to. Can you tell me if 1Password is locking too quickly when you open the main app from your home screen or when you're filling a login into another app or website?
If it's the latter then are you using Password AutoFill to fill your login or the 1Password for Safari web extension? You can find descriptions of the two filling methods here:
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Auto Lock not working","id":"message:54039","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:54039"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:54039"},"body@stripHtml({\"truncateLength\":200})":" Hello, \n\n Our family (of 5) are new converts to 1Password from Lastpass (moved over since the data breach). We were Lastpass users for 10+ years, so this was a big change. Overall 1Password seems to...","body@stringLength":"1262","rawBody":"
Hello,
\n\n
Our family (of 5) are new converts to 1Password from Lastpass (moved over since the data breach). We were Lastpass users for 10+ years, so this was a big change. Overall 1Password seems to be a much more smooth UI...so far so good.
\n\n
There is (however) an issue that some family members are experiencing which is making them dislike 1Password. On certain (not all) iOS devices the auto lock kicks in even when the time settings say it shouldn't. It is driving them crazy and they are asking for Lastpass back (won't happen), however I would like to see if we can get this problem fixed. The settings we have on an iPad (the most important device) are:
\n\n
In the App \n* Settings/Security/Auto Lock = 8 Hours \n* Touch ID is Off \n* Settings/Safari Extension/Reauthorize After = 2 weeks
Our family (of 5) are new converts to 1Password from Lastpass (moved over since the data breach). We were Lastpass users for 10+ years, so this was a big change. Overall 1Password seems to be a much more smooth UI...so far so good.
\n\n
There is (however) an issue that some family members are experiencing which is making them dislike 1Password. On certain (not all) iOS devices the auto lock kicks in even when the time settings say it shouldn't. It is driving them crazy and they are asking for Lastpass back (won't happen), however I would like to see if we can get this problem fixed. The settings we have on an iPad (the most important device) are:
\n\n
In the App \n* Settings/Security/Auto Lock = 8 Hours \n* Touch ID is Off \n* Settings/Safari Extension/Reauthorize After = 2 weeks
"},"Conversation:conversation:54039":{"__typename":"Conversation","id":"conversation:54039","solved":false,"topic":{"__ref":"ForumTopicMessage:message:54039"},"lastPostingActivityTime":"2023-01-31T06:54:10.000-08:00","lastPostTime":"2023-01-31T06:54:10.000-08:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:54039":{"__typename":"ModerationData","id":"moderation_data:54039","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:54039_1":{"__typename":"Revision","id":"revision:54039_1","lastEditTime":"2023-01-21T08:01:00.000-08:00"},"ForumReplyMessage:message:54040":{"__typename":"ForumReplyMessage","id":"message:54040","conversation":{"__ref":"Conversation:conversation:54039"},"author":{"__ref":"User:user:55"},"revisionNum":1,"uid":54040,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: iOS Auto Lock not working","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:54040"},"parent":{"__ref":"ForumTopicMessage:message:54039"},"body":"
Hello @ajk729! 👋
\n\n
I'm sorry to hear that 1Password is locking more often than you expect it to. Can you tell me if 1Password is locking too quickly when you open the main app from your home screen or when you're filling a login into another app or website?
\n\n
If it's the latter then are you using Password AutoFill to fill your login or the 1Password for Safari web extension? You can find descriptions of the two filling methods here:
I'm sorry to hear that 1Password is locking more often than you expect it to. Can you tell me if 1Password is locking too quickly when you open the main app from your home screen or when you're filling a login into another app or website?
\n\n
If it's the latter then are you using Password AutoFill to fill your login or the 1Password for Safari web extension? You can find descriptions of the two filling methods here:
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