Forum Discussion

AMonitorDarkly's avatar
AMonitorDarkly
Super Contributor
2 years ago

iOS Safari Auto Fill Menu Won’t Come Up

For the last few days I’m noticing the menu to select an auto fill login won’t come up when clicking on a sites username/password field. If I restart Safari it will come up just fine but this is happening several times per day.

1 Reply

  • Hello AMonitorDarkly! 👋

    I'm sorry that 1Password for Safari is intermittently not working correctly. The team would like to dig into this deeper, I'd like to ask you to create a diagnostics report from your iOS device:

    Sending Diagnostics Reports (iOS)

    Attach the diagnostics to an email message addressed to support+forum@1password.com.

    With your email please include:

    The report will be in zip format. Please send the entire file.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

    -Dave