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TataruTaru's avatar
TataruTaru
Dedicated Contributor
3 hours ago

IpadOS Safari browser extension crashing

Hello,

Any time I try to click 1Password, in the manage extensions tab in safari on ipadOS. It crashes safari, then loads the FaceID. This results in the extension not being accessible in Safari.

I can still get logins, using the autofill from the keyboard, but I cannot access the in-line method.

i have removed 1Password, restarted the iPad, reinstalled and setup 1Password again. Issue is still present. 

Unsure if related, I did a remove history clean in Safari before hand, expecting after, to have to log into the extension again, but now it only crashes. 

Versions:

ipadOS: iPadOS 26.4 (23E246)
1pw: 8.12.10 (I’ve tried release and beta versions)

I’m unsure about next steps?

EDIT: Reddit states it’s likely due to disabling in-line. I guess the extension crashing safari is just a loose end where it can’t finish the call. 

browser extension
ios

2 Replies

  • 1P_Gem's avatar
    1P_Gem
    Icon for Moderator rankModerator
    2 hours ago

    Hi TataruTaru​, thanks for reaching out to report this (also I love your username!).

    I'd like to have our team look into this crash further, as it definitely doesn't sound like this should be happening even after the recent changes that disable the inline menu when 1Password is set as your system AutoFill provider. Could you create and share a 1Password diagnostics report from your iPad:

    Send a diagnostics report

    Attach the diagnostics to an email message addressed to: support@1password.com

    With your email please include:

    • A link to this thread: https://www.1password.community/discussions/1password/ipados-safari-browser-extension-crashing/169301
    • Your forum username: TataruTaru

     

    You'll receive a reply with a Support ID number.  Please post that number here.  Thanks!