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Former Member
4 years agoiPassword 8 - error signing in when using proxy
I have a required local proxy security software (including SSL) on some of my systems for work, I've found there seems to be a problem with version 8. I can't sign in, it just gives a sign-in error...
Former Member
4 years agoHello,
Testing also this with release 8.6, I'm still not able to connect using our corporate proxy that need authentification:
INFO 2022-03-21T09:25:17.443 tokio-runtime-worker(ThreadId(6)) [status:op-app\src\app\backend\updater.rs:204] No Production updates found for 80600076
INFO 2022-03-21T09:25:59.903 tokio-runtime-worker(ThreadId(20)) [1P:foundation\op-windows\src\windows\network\proxy.rs:127] network proxies discovered: 1
INFO 2022-03-21T09:26:00.130 tokio-runtime-worker(ThreadId(20)) [1P:foundation\op-windows\src\windows\network\proxy.rs:220] proxy connected successfully
INFO 2022-03-21T09:26:00.130 tokio-runtime-worker(ThreadId(13)) [1P:foundation\op-proxy\src\lib.rs:150] selected HTTP proxy to use
ERROR 2022-03-21T09:26:00.183 tokio-runtime-worker(ThreadId(6)) [1P:op-app\src\app\backend\signin.rs:320] error signing in from data layer: UnableToCreateClient(HttpError(/rustc/c8dfcfe046a7680554bf4eb612bad840e7631c4b\library\core\src\result.rs:1897, IoError(IoError(connect error))))
ERROR 2022-03-21T09:26:00.184 tokio-runtime-worker(ThreadId(6)) [1P:C:\builds\dev\core\core\op-signin\src\lib.rs:435] error signing in from data layer: other error
ERROR 2022-03-21T09:26:00.184 tokio-runtime-worker(ThreadId(6)) [1P:C:\builds\dev\core\core\ui\op-signin-ui\src\handlers.rs:587] Error signing in: other error
It seems that the client is able to check if a higher version is available but not to connect to the account.
As stated by others above, it was working correctly in release 7.9 giving all the configuration in the proxy settings tab.