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Workingclasshero
New Contributor
4 months ago

Is 1Password down?

Suddenly, out of the blue, I’m getting messages on all my devices (Mac, iPhone, iPad) that 1Password if offline, and the app the fails to reconnect when I attempt to do so. When I try to sign in to 1password.com, an SSL error occurs.  Is there some sort of outage going on that is causing this?

discussion
ios
macos
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Suddenly, out of the blue, I’m getting messages on all my devices (Mac, iPhone, iPad) that 1Password if offline, and the app the fails to reconnect when I attempt to do so. When I try to sign in to 1password.com, an SSL error occurs.  Is there some sort of outage going on that is causing this?

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Suddenly, out of the blue, I’m getting messages on all my devices (Mac, iPhone, iPad) that 1Password if offline, and the app the fails to reconnect when I attempt to do so. When I try to sign in to 1password.com, an SSL error occurs.  Is there some sort of outage going on that is causing this?

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When I try to sign in to 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Expert","color":"000000","icon":null,"rankStyle":"TEXT"},"User:user:17213":{"__typename":"User","id":"user:17213","uid":17213,"login":"AJCxZ0","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-05-26T09:16:43.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/legacyfs/online/onepassword_avatars/userpics/P3IZLWPY0UHT.jpg"},"rank":{"__ref":"Rank:rank:27"},"entityType":"USER","eventPath":"community:cuxzj43862/user:17213"},"ForumReplyMessage:message:152830":{"__typename":"ForumReplyMessage","uid":152830,"id":"message:152830","entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:152823/message:152830","revisionNum":1,"author":{"__ref":"User:user:101"},"readOnly":false,"repliesCount":1,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:152823"},"conversation":{"__ref":"Conversation:conversation:152823"},"subject":"Re: Is 1Password down?","moderationData":{"__ref":"ModerationData:moderation_data:152830"},"body":"

Workingclasshero 

\n

No, no outages that I am aware of. You most likely did not allow 1Password on the cellular connection. I've seen it before when folks use other sims while working abroad or traveling. Does that fit for your situation?

\n

Try Opening iOS Settings > Cellular > (Tap show all) > Locate 1Password and see if the slider is on.

\n

If you're using a VPN it might be worth checking it too. 

\n

https://1password.statuspage.io/

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See also 1Password Status and Downdetector.

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Clarification: this only occurred when using a cellular connection.  When connected to my home WiFi the issue disappears. 

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