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rickapel's avatar
rickapel
Occasional Contributor
2 years ago

Issue using my previously issued Adobe passkey to sign in from local Acrobat Reader App

A few months ago I created a passkey to use with Adobe Acrobat Reader. When using a browser I have no issues signing into my online Adobe Account. However, when I had to sign in from my locally insta...
macos
rickapel's avatar
rickapel
Occasional Contributor
2 years ago

Dave,
That is Correct
"Passkey Sign-In Failed. Please use a different method to sign in."
When I use the password everything is AOK at that point.

When I login to my Adobe account via a browser, the passkey works.

-Rick A