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tomasso59's avatar
tomasso59
New Contributor
6 months ago

Issues Synching Passwords with iPad and iPhone

After installing the latest apple update iOS 18.3.2 my devices cannot connect to the 1Password cloud.  I have the red cloud with a line through it.  My one device that has not had the update works.  The message I get is "Offline.  Changes won't appear on your other devices until 1Password reconnects"

Does anyone else have this problem?

ios

1 Reply

  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    6 months ago

    I'm not seeing that behavior. I installed 18.3.2 this morning. I'd suggest starting with a restart and also check for any accounts that you might be suspended from. (that's a common thing that will cause the red cloud) It may not apply to your situation. It's just something I see fairly common.