Forum Discussion
Just starting with 1PASSWORD App download error message
I am just starting with 1Password and failed when trying to download the app to my desktop which was part of the initial instruction after i signed in.. I am running Windows 10 64bit on my HP laptop...
ag_mike_d
1Password Team
1Password TeamHello again astandre,
Sorry for the troubles you've experienced with safe mode. If you haven't already, could you follow this link to download the latest version of 1Password 8 for Windows, then attempt those previous steps and try safe mode again (without networking).
Find the .exe you downloaded, attempt to install it and let us know if the installation of 1Password 8 completes without error? If so, reboot your device in normal mode, open the 1Password app and follow the prompts to sign into your account.
Looking forward to your reply.
