Forum Discussion
Just starting with 1PASSWORD App download error message
I am just starting with 1Password and failed when trying to download the app to my desktop which was part of the initial instruction after i signed in.. I am running Windows 10 64bit on my HP laptop...
ag_mike_d
1Password Team
1Password TeamThanks for your reply, astandre.
A wired connection directly to your router and trying to restart Windows in Safe Mode with Networking Enabled before attempting to reinstall again is a great next step. This ensures other software that maybe causing a problem is disabled during the install attempt.
Please keep us up-to-date and if safe mode helps. Have a great weekend!
