Forum Discussion
astandre
3 years agoDedicated Contributor
Just starting with 1PASSWORD App download error message
I am just starting with 1Password and failed when trying to download the app to my desktop which was part of the initial instruction after i signed in.. I am running Windows 10 64bit on my HP laptop. I downloaded the exe file. When I tried to execute it I got this message.
which says
Failed to int logger:Failedtostartlogger(outputlo(OS { code 5,kind:permission denied, message "Access denied."}))
Please advise
Thanks
1Password Version: trying to initiate
Extension Version: not loaded yet
OS Version: windows 10 64 bit
Browser:_ Chrome
11 Replies
- 1P_Tommy
Moderator
I'd suggest giving the device a restart and if you have an antivirus app in place you might want to temporarily disable it.