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Dedicated Contributor

3 years ago

Just starting with 1PASSWORD App download error message

I am just starting with 1Password and failed when trying to download the app to my desktop which was part of the initial instruction after i signed in.. I am running Windows 10 64bit on my HP laptop. I downloaded the exe file. When I tried to execute it I got this message.

which says
Failed to int logger:Failedtostartlogger(outputlo(OS { code 5,kind:permission denied, message "Access denied."}))

Please advise
Thanks

1Password Version: trying to initiate
Extension Version: not loaded yet
OS Version: windows 10 64 bit
Browser:_ Chrome

windows

11 Replies

1P_Tommy
Moderator
3 years ago
I'd suggest giving the device a restart and if you have an antivirus app in place you might want to temporarily disable it.

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I am just starting with 1Password and failed when trying to download the app to my desktop which was part of the initial instruction after i signed in.. I am running Windows 10 64bit on my HP laptop. I downloaded the exe file. When I tried to execute it I got this message.
\n
\nwhich says
\nFailed to int logger:Failedtostartlogger(outputlo(OS { code 5,kind:permission denied, message \"Access denied.\"}))

\n\n

Please advise
\nThanks

\n\n

1Password Version: trying to initiate
\nExtension Version: not loaded yet
\nOS Version: windows 10 64 bit
\nBrowser:_ Chrome

","body@stringLength":"990","rawBody":"

I am just starting with 1Password and failed when trying to download the app to my desktop which was part of the initial instruction after i signed in.. I am running Windows 10 64bit on my HP laptop. I downloaded the exe file. When I tried to execute it I got this message.
\n
\nwhich says
\nFailed to int logger:Failedtostartlogger(outputlo(OS { code 5,kind:permission denied, message \"Access denied.\"}))

\n\n

Please advise
\nThanks

\n\n

1Password Version: trying to initiate
\nExtension Version: not loaded yet
\nOS Version: windows 10 64 bit
\nBrowser:_ Chrome

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I'd suggest giving the device a restart and if you have an antivirus app in place you might want to temporarily disable it.

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