Forum Discussion

OregonRider's avatar
OregonRider
New Contributor
4 years ago

Keyboard short cuts stopped working 1Password for Windows 8.9.5

I can no longer Ctrl-F to find or Ctrl-S to save edits.

Besides the version no. I see this:
80905042, on PRODUCTION channel

1Password Version: 8.9.5
Extension Version: Not Provided
OS Version: Windows 11
Browser:_ Firefox (current)
Referrer: forum-search:https://1password.community/search?Search=keyboard%20shortcut

windows

3 Replies

  • 1P_Gem's avatar
    1P_Gem
    Icon for Moderator rankModerator
    4 years ago

    Hi OregonRider! I'm glad to hear that these shortcuts are now working again - thanks for letting us know.

    If you notice any further issues, or have any additional questions, don't hesitate to reach back out and we'll be happy to investigate further.

  • OregonRider's avatar
    OregonRider
    New Contributor
    4 years ago

    Thanks for your quick reply.
    I did as you suggest and the Ctrl keys work fine.
    Then I did a plain old restart and the Ctrl keys work fine.
    It's magic. Thanks.

  • ag_mike_d's avatar
    ag_mike_d
    Icon for 1Password Team rank1Password Team
    4 years ago

    Hello OregonRider,

    Thanks for your message and sorry for the troubles you're encountering with the Ctrl + F and Ctrl + S. I've done some testing and I'm not seeing any issues when I:
    * Select a Category, Vault or Tag from the left sidebar and use Ctrl + F to find.

    * Use Ctrl + S to save a new or edited item.

    Do other keyboard shortcuts work as expected? If you try restarting Windows in Safe Mode with Networking Enabled and then try using 1Password again, do these shortcuts start working again? I'm wondering if some other software running is conflicting.

    Let us know if you have any other questions or concerns!