Forum Discussion

Former Member

4 years ago

Login lost after upgrading to 1Password 8??

Hi guys, Not sure if anyone has the same experience. I was using 1Password 7 on OSX Monterey and had just upgraded to 1Password 8. It's been ok for the upgrade process but when over the last 5 day...

macos

Jack_P_1P

1Password Team

3 years ago

Hey @quincreatives:

That definitely doesn't sound like the experience we want you to have. Just to confirm, were you using a 1Password account on 1Password 7 prior to updating to 1Password 8? Let me know!

Jack

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lost after upgrading to 1Password 8??","id":"message:114715","revisionNum":1,"repliesCount":2,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:114715"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:114715"},"body@stripHtml({\"truncateLength\":200})":" Hi guys, \n\n Not sure if anyone has the same experience. I was using 1Password 7 on OSX Monterey and had just upgraded to 1Password 8. It's been ok for the upgrade process but when over the last 5 day...","body@stringLength":"862","rawBody":"

Hi guys,

\n\n

Not sure if anyone has the same experience. I was using 1Password 7 on OSX Monterey and had just upgraded to 1Password 8. It's been ok for the upgrade process but when over the last 5 days that I am on 1P 8 I have already realised 2 logins that were missing and finally I can find them in Archive. Both said the login was last modified on the same day as I update so it seems like it's about the upgrade process. Is anyone experiencing the same issue? I will probably put sometimes to go through the Archive just to make sure everything there is meant to be deleted.

\n\n

Besides, is there a way I can search for all things in Archive that was last modified on the day I upgraded? Thank you

\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided

\n","kudosSumWeight":0,"postTime":"2022-05-25T05:39:59.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:macos","text":"macos","time":"2025-01-27T11:38:42.471-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:114715_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":232},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Hi guys,

\n\n

Besides, is there a way I can search for all things in Archive that was last modified on the day I upgraded? Thank you

\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided

"},"Conversation:conversation:114715":{"__typename":"Conversation","id":"conversation:114715","solved":false,"topic":{"__ref":"ForumTopicMessage:message:114715"},"lastPostingActivityTime":"2022-06-08T13:23:05.000-07:00","lastPostTime":"2022-06-08T13:23:05.000-07:00","unreadReplyCount":2,"isSubscribed":false},"ModerationData:moderation_data:114715":{"__typename":"ModerationData","id":"moderation_data:114715","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:114715_1":{"__typename":"Revision","id":"revision:114715_1","lastEditTime":"2022-05-25T05:39:59.000-07:00"},"ForumReplyMessage:message:114717":{"__typename":"ForumReplyMessage","id":"message:114717","conversation":{"__ref":"Conversation:conversation:114715"},"author":{"__ref":"User:user:7975"},"revisionNum":1,"uid":114717,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Login lost after upgrading to 1Password 8??","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:114717"},"parent":{"__ref":"ForumTopicMessage:message:114715"},"body":"

Hey @quincreatives:

\n\n

That definitely doesn't sound like the experience we want you to have. Just to confirm, were you using a 1Password account on 1Password 7 prior to updating to 1Password 8? Let me know!

\n\n

Jack

","body@stringLength":"232","rawBody":"

Hey @quincreatives:

\n\n

That definitely doesn't sound like the experience we want you to have. Just to confirm, were you using a 1Password account on 1Password 7 prior to updating to 1Password 8? Let me know!

\n\n

Jack

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