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shipdriver's avatar
shipdriver
Frequent Contributor
2 months ago

Lost Password Refresher

Luckily my password is not lost. I thought it a good idea to have my stuff in order should the password ever fail.  I have my secret key and I have my recovery key (which I didn't know was a thoing ...
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shipdriver's avatar
shipdriver
Frequent Contributor
2 months ago

You gave an answer for adding 1PW to new acct. My question was asking about "my password doesn't work."  Good to know secret key helps add to new machine, thanx.

My primary question: "My password is not working. I have recovery key and secret key. How do I get going again."

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 months ago

    shipdriver​ 

    I'm sorry that I wasn't clear. If you've lost or forgotten your account password and you have a recovery code then you can recover access to your account using the steps in this guide: Recover your account - Recovery codes

    Once you go through the recovery process you'll choose a new account password and receive a new Secret Key. 

    -Dave

    • shipdriver's avatar
      shipdriver
      Frequent Contributor
      2 months ago

      Perfect thanx!

      I will review the info yoiu provided. Have a great weekend1

      • 1P_Dave's avatar
        1P_Dave
        Icon for Moderator rankModerator
        2 months ago

        We'll be here if you have any other questions. Have a great weekend too! 

        -Dave