Forum Discussion

wlclev42's avatar
wlclev42
New Contributor
3 years ago

Lost Password

First, I would NEVER delete the password for my contact management software. That software is the key to my business. So I have two questions: How do I recover a lost password? With this havin...
windows
ag_mike_d's avatar
ag_mike_d
Icon for 1Password Team rank1Password Team
3 years ago

Hi @conwaydean, I'm sorry to hear of the troubles you've recently encountered with your missing router login.

To confirm, have you had a look at other devices using 1Password to see if the item appears there? Ultimately, an item that was synced to your account should be appearing when signing in to 1Password.com (or .ca/.eu) and other devices when syncing is working as expected.

Since you've been using this item for a year, you can have a look through the Recently Deleted Items there complete a restoration as needed. Previous versions and deleted items are saved for one year:

View and restore previous versions of items

I hope this helps to recover this data. If you have any additional questions, please let us know.