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aszajlai
3 months agoNew Contributor
MacOS 26.1 w/ 8 1P Sync Error
I moved from 1 Password 7 --> v 8.11.22... I know I'm a bit slow with my passwords. Now that passkeys are more of a thing it was worth the change. I'm seeing an orange cloud w/ a diagonal line a...
- 3 months ago
It looks like there was an issue, bug, problem... Maybe on the client or the user not clear. I reset the software on the Mac as requested via a support case. The problem has gone away. Please mark this as solved.
I used the following: https://support.1password.com/cs/starting-over/?mac
Trevor_1P
Moderator
3 months agoHi aszajlai ,
To help us further look into this for you, I'd like to ask you to create and share a 1Password diagnostics report from your Mac:
Send a diagnostics report (Mac)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:
- A link to this thread: https://www.1password.community/discussions/1password/macos-26-1-w-8-1p-sync-error/165477
- Your forum username: aszajlai
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
aszajlai
3 months agoNew Contributor
It looks like there was an issue, bug, problem... Maybe on the client or the user not clear. I reset the software on the Mac as requested via a support case. The problem has gone away. Please mark this as solved.
I used the following: https://support.1password.com/cs/starting-over/?mac