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Anonymous's avatar
Anonymous
2 years ago

Manulife app

Hello. Relatively new 1P user here, and my first time posting a question. I am able to sign in to the Manulife website on my laptop using 1P - no problem; my user name and password populate perfec...
android
1P_Timothy's avatar
1P_Timothy
Icon for Community Manager rankCommunity Manager
2 years ago

Hi @Stephen19, thanks for writing in!

I did some testing with the Manulife Mobile app. I found that with filling prompts above the keyboard, 1Password would prompt from the username field. With prompts below field, 1Password prompts from the username and password field. If you're using the "remember me" feature, or the prompt does not appear consistently from either field, I would suggest setting prompts below fields:
1. Open and unlock 1Password for Android.
2. Tap the account or collection icon.
3. Tap Settings > Autofill.
4. Tap Display Autofill prompts > Below the fields they relate to.

Let me know how that goes!