Forum Discussion

1bvr's avatar
1bvr
Frequent Contributor
2 months ago
Solved

#ME-271 feedback: Inline menu hidden in Safari on iOS when system AutoFill is enabled

Hello,

I recently noticed that a lot of login forms were no longer showing the 1Password drop-down to select a credential. I believe it is related to this change referenced in the title.

Simply put, I prefer the browser extension to select credentials for logging in. It handles OTP codes faster and easier than the system autofill in iOS/iPadOS. Instead, using the system autofill requires extra taps, needlessly populates the clipboard with OTP codes, and generates notifications about the OTP being copied to the clipboard that I'm frequently needing to dismiss.

I'm not sure if this is something that can be made optional in the browser extension settings, but I strongly dislike this new behavior and hope that it will be reverted to the previous behavior, or at least made optional.

Thank you.

  • Hello 1bvr​! 👋

    Thank you for reaching out about this! When 1Password is set as your system autofill provider on iOS, the inline menu in the Safari extension is now hidden to prevent conflicts between the two filling experiences. 

    iOS 26 introduced enhancements to AutoFill, including support for strong password generation. This allows 1Password to integrate more deeply with iOS, enabling features like creating strong passwords and filling or saving login credentials directly through AutoFill on your iPhone and iPad.

    At the same time, we’ve encountered conflicts between iOS AutoFill and the browser extension that don’t currently have a technical solution. We’re working closely with Apple to explore ways to resolve these issues in the future. In the meantime, we’re focusing on making native AutoFill on iOS the primary way to fill, while the Safari extension continues to provide additional capabilities beyond it.

    That being said, our team is actively evaluating the situation and keeping an eye on everyone's feedback in order to determine the best path forward. Your experience will help shape how we move forward. We appreciate you taking the time to share it.

    -Dave

72 Replies

  • Hello 1bvr​! 👋

    Thank you for reaching out about this! When 1Password is set as your system autofill provider on iOS, the inline menu in the Safari extension is now hidden to prevent conflicts between the two filling experiences. 

    iOS 26 introduced enhancements to AutoFill, including support for strong password generation. This allows 1Password to integrate more deeply with iOS, enabling features like creating strong passwords and filling or saving login credentials directly through AutoFill on your iPhone and iPad.

    At the same time, we’ve encountered conflicts between iOS AutoFill and the browser extension that don’t currently have a technical solution. We’re working closely with Apple to explore ways to resolve these issues in the future. In the meantime, we’re focusing on making native AutoFill on iOS the primary way to fill, while the Safari extension continues to provide additional capabilities beyond it.

    That being said, our team is actively evaluating the situation and keeping an eye on everyone's feedback in order to determine the best path forward. Your experience will help shape how we move forward. We appreciate you taking the time to share it.

    -Dave

    • Sir0bin's avatar
      Sir0bin
      New Contributor

      1P_Dave​ Can you follow up on this, or mark the thread as unsolved? Because clearly this is NOT solved, and the way you are ignoring the posters here is leaving a very bad taste in my mouth.

      • 1P_Dave's avatar
        1P_Dave
        Icon for Moderator rankModerator

        Marking a post as the solution in a thread doesn’t necessarily mean the issue or request is fully resolved or closed. It’s simply a way to surface the most current and helpful answer for anyone who comes across the thread later.

        Your feedback is being heard. That said, until our developers are able to address some of the conflicts between 1Password for Safari and native AutoFill, there isn’t much new to share at the moment.

        -Dave

    • jtbandes's avatar
      jtbandes
      New Contributor

      Hi 1P_Dave​, could you kindly provide a status update on this issue, and reopen the thread? As you can see there are dozens of users coming out of the woodwork and signing up for the forums just to restate how hard it is to use 1Password after the recent changes—we would really appreciate an update and indication that the 1P team is aware of this and planning to fix or roll back…

      • 1P_Dave's avatar
        1P_Dave
        Icon for Moderator rankModerator

        jtbandes​ 

        The thread remains open, and our development team actively reviews all feedback. We’ve pinned the post above so new readers can quickly get up to speed without having to scroll through the full discussion.

        In Safari on iOS, the suggestions menu is currently disabled when system AutoFill is enabled due to unresolvable conflicts between the two features. We’ve reported this to Apple and will continue exploring ways to restore the previous behaviour if a reliable solution becomes available.

        I'm sorry again for the change in how you use 1Password in Safari on iOS. We'll continue to work to improve the experience and we appreciate all of the feedback from everyone. 

        -Dave

    • aguther's avatar
      aguther
      Occasional Contributor

      Well...that would have been good to be proactively communicated! I've run into the same issue also with the save password stuff down in the thread.

      Why are such changes not communicated?

      • 1P_Dave's avatar
        1P_Dave
        Icon for Moderator rankModerator

        aguther​ 

        You can find the change mentioned in our release notes, which are published to both the App Store and our website

        That being said, I'll share your feedback with the team so that we can explore other ways to notify folks about changes like this in the future. Thank you for the feedback!

        -Dave