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Timothy_Arends's avatar
Timothy_Arends
Occasional Contributor
3 years ago

Frozen out

I can not get MFA to work for Sophos Home. 1Passord fills in the username and password  and then the one-time code.  It then sits and spins until I abort.  Any suggestions?  Has anyone successfully u...
1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
4 months ago

Hey Mike805 I had a though last evening. I was curious which URL you use to try and login. Is it `my.sophos.com` or something else?

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for Sophos Home","id":"message:152182","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:152182","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:16283"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:152182"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:152182"},"body@stripHtml({\"truncateLength\":200})":" I can not get MFA to work for Sophos Home. 1Passord fills in the username and password  and then the one-time code.  It then sits and spins until I abort.  Any suggestions?  Has anyone successfully u...","body@stringLength":"295","rawBody":"

I can not get MFA to work for Sophos Home. 1Passord fills in the username and password  and then the one-time code.  It then sits and spins until I abort.  Any suggestions?  Has anyone successfully used MFA for Sophos Home? I'm running on MacOS 15.3.1 and Safari 18.3.

","kudosSumWeight":0,"postTime":"2025-02-25T10:07:31.570-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:macos","text":"macos","time":"2025-01-27T11:38:42.471-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:152182_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":40},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

I can not get MFA to work for Sophos Home. 1Passord fills in the username and password  and then the one-time code.  It then sits and spins until I abort.  Any suggestions?  Has anyone successfully used MFA for Sophos Home? I'm running on MacOS 15.3.1 and Safari 18.3.

"},"Conversation:conversation:152182":{"__typename":"Conversation","id":"conversation:152182","solved":false,"topic":{"__ref":"ForumTopicMessage:message:152182"},"lastPostingActivityTime":"2025-02-26T08:09:34.775-08:00","lastPostTime":"2025-02-26T08:09:34.775-08:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:152182":{"__typename":"ModerationData","id":"moderation_data:152182","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:152182_1":{"__typename":"Revision","id":"revision:152182_1","lastEditTime":"2025-02-25T10:07:31.570-08:00"},"ForumReplyMessage:message:152229":{"__typename":"ForumReplyMessage","id":"message:152229","conversation":{"__ref":"Conversation:conversation:152182"},"author":{"__ref":"User:user:101"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:152182/message:152229","revisionNum":1,"uid":152229,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: MFA for Sophos Home","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:152229"},"parent":{"__ref":"ForumTopicMessage:message:152182"},"body":"

Hey Mike805 I had a though last evening. I was curious which URL you use to try and login. Is it `my.sophos.com` or something else?

","body@stringLength":"325","rawBody":"

Hey I had a though last evening. I was curious which URL you use to try and login. Is it `my.sophos.com` or something else?

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