Forum Discussion

ismago's avatar
ismago
New Contributor
5 months ago

Microsoft Anthenticator

Hola un saludo, no puedo acceder a mi cuenta porque me tengo activada la Autentificación en 2 factores y no puedo acceder a la aplicación Microsoft Anthenticator. ¿Alguna solución?. Gracias
android
ismago's avatar
ismago
New Contributor
5 months ago

Hello, I can't access my account because I have two-factor authentication enabled, and I can't access the Microsoft Antivirus app.
Any solution?
Thank you.

  • 1P_Timothy's avatar
    1P_Timothy
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hi ismago​, thanks for writing in. I'm sorry to hear you haven't been able to access your account.

    If you can sign into a 1Password app, or on 1Password.com on any of your devices, you can find steps to turn two-factor authentication off in our guide. If you can't sign into 1Password anywhere, you can contact our support team at support@1password.com to see what next-steps are available. Thanks again!