REMINDER: the community will be in read-only mode from tomorrow until July 2nd. This is part of our platform upgrade! Learn more in the FAQs →

Forum Discussion

Anonymous's avatar
Anonymous
4 years ago

Migrated to a new iMac from an old iMac that has a very old 1P app that references a long lost act

I need to COMPLETELY remove everything about 1Password on the new Mac so I can install a brand new 1Password app and have it ask for the QR code for setting it up with the new family account info. I'...
macos
1P_Ben's avatar
1P_Ben
Icon for 1Password Team rank1Password Team
4 years ago

Hi @millca

Selecting Help > Troubleshooting > Reset All 1Password Data from the 1Password lock screen will wipe everything and allow you to start fresh. I hope that helps!

Ben