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mikewill222's avatar
mikewill222
New Contributor
25 days ago
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more pop-up interference

I use a governmental website regularly, with a field that requires keyed entry, and as the keystrokes are entered, possible options are suggested from the site's database, in a drop-down (a pop-up dropdown, actually, if my terminology is correct).  One can ONLY move forward by clicking on one of the suggestions. 
As soon as I click in that field to start typing, a 1P prompt comes up with autofill suggestions, and the prompt obscures the field's own popup completely, which is now not visible, and is inaccessible, even if I start typing.    
How do I disable that autofill popup for this site only? 
Failing that, how do I disable it totally?  

I use Firefox, but I have tried other browsers (Opera, Edge), with the same problem.  

browser extension
windows
  • 1P_Dave's avatar
    1P_Dave
    25 days ago

    Hello mikewill222! 👋

    I'm sorry that 1Password is getting in the way on a webpage. You can turn off 1Password for that webpage by following these steps: 

    1. Right-click on the page in question.
    2. Click 1Password - Password Manager > Hide on this page. 


    Let me know if that doesn't work. 

    -Dave

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  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    25 days ago

    Hello mikewill222! 👋

    I'm sorry that 1Password is getting in the way on a webpage. You can turn off 1Password for that webpage by following these steps: 

    1. Right-click on the page in question.
    2. Click 1Password - Password Manager > Hide on this page. 


    Let me know if that doesn't work. 

    -Dave

    • mikewill222's avatar
      mikewill222
      New Contributor
      23 days ago

      THAT DID THE TRICK.  Thanks so much!  You have no idea how long that's been driving me crazy.

      Now, if I can just figure out the firefox settings that will allow me to sign in there, without triggering an "unexpected error".  Using another browser (Opera), and saying "yes" to the cookies prompt, it works fine.  Wait... is that a clue?

      • 1P_Dave's avatar
        1P_Dave
        Icon for Moderator rankModerator
        20 days ago

        mikewill222 

        I'm happy that the steps helped! Are you seeing the "unexpected error" from the website itself? Or from 1Password? Do you see the error even after turning off 1Password for the page? 

        Using another browser (Opera), and saying "yes" to the cookies prompt, it works fine.  Wait... is that a clue?

        It's possible that temporarily turning off Firefox's tracking protections for that website might help if the error doesn't involve 1Password. Here's a support page from Firefox (note: this isn't a 1Password support page so I can't vouch for it): Firefox - What to do if a site seems broken

        -Dave