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Former Member's avatar
Former Member
4 years ago

My app 1password does not recognize my password. It says I need Touch ID ???? Help!!!!

Hours I have spent trying to sync my Mac with the app 1password. My master password and secret key are the same both on my Mac and iPhone. this is sync with 1password.com sign in. However, when I t...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
4 years ago

Hello @Suzoop! 👋

I'm sorry to hear that you're having trouble unlocking 1Password on your Mac. I see that you're already working with one of my colleagues over email and I suggest continuing the conversation there. I've gone ahead and locked this thread to prevent duplication of effort. 🙂

ref: YDB-34974-181