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Forum Discussion
Former Member
5 years agoMy sisters 1Password account was upgraded to a family account
How does she go about finding her passwords since her 1Password 6 account is locked and now she has a family account so that I could be on it to be able to help her. I am not sure which macOS she has...
Former Member
5 years agothis may be a problem since she is also having a problem with her email. Is there any way that I can pass this on to her, or that she can do it using messages. I will also try to work on seeing if we can get some email back for her. She had some not great help from her kids and now with her loss of memory it is not getting any easier. Let me see what I can do about some of the other problems and will get back to you if it cannot be done with messages.