Forum Discussion

Former Member's avatar
Former Member
5 years ago

My sisters 1Password account was upgraded to a family account

How does she go about finding her passwords since her 1Password 6 account is locked and now she has a family account so that I could be on it to be able to help her. I am not sure which macOS she has...
macos
Former Member's avatar
Former Member
5 years ago

I just found out from my sister that when she tried to login to 1Password 6 it said she needed to upgrade. Is it possible that when her daughter upgraded that she tried to change some of the information and that is why the new account cannot find the old