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Former Member's avatar
Former Member
3 years ago

New account - Too many vaults.

I have just upgraded to subscription from stand alone. I have 1password on Mac, iPhone 12. I have a personal vault and a primary vault that are synched to iCloud from my Mac and iPhone.
can I delete one of the vaults? I don't need both.

1Password Version: 7.96
Extension Version: Not Provided
OS Version: OS 12.61
Browser:_ Safari
Referrer: forum-search:https://1password.community/search?Search=I%20have%20a%20personal%20vault%20and%20a%20primary%20vault%20that%20are%20the%20same%20if%20synched%20with%20iCloud.%20%20Can%20I%20delete1

ios
macos

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  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 years ago

    Hello @sww! 👋

    I'm sorry that you're seeing too many vaults. I recommend sending an email to support+forum@1Password.com so that our migration team can help you move your data to your 1Password account. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂

    -Dave