Forum Discussion

infoarts's avatar
infoarts
New Contributor
2 years ago

New password not being suggested or generated when in password field on a reset form

I could have sworn 1Password used to suggest a password when a password field has focus on a web form? I was re-setting a password and had no prompts to generate a password when the password form ...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
2 years ago

Hey infoarts

I'm sorry for the delayed response.

Understood, could you collect the page structure for us instead so I can pass this straight on to our developers? Here's how:

  1. Navigate to the page with the filling issue.
  2. Right click the 1Password icon in your browser toolbar.
  3. Click Help and choose Collect Page Structure.
  4. 1Password will save a .json file to your "Downloads" folder.
  5. Attach the downloaded .json file and email address to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thank you in advance!