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Forum Discussion
New safari extension - confused by authorization time and Face ID
When trying to use the new safari extension, sometimes I see the Face ID icon, and other times I don’t and have to manually type my password. I am also not clear how this all ties into the authoriza...
Jack_P_1P
1Password Team
1Password Team@"Paco II", that's correct yes, the authorization setting.
Since it sounds like something isn't behaving quite right with Face ID, I think the next best step is a closer look under the hood at what's going on.
I'd like to ask you to create a diagnostics report from your iOS device:
Sending Diagnostics Reports (iOS)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/123644/new-safari-extension-confused-by-authorization-time-and-face-id#latest
- Your forum username:
Paco II
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
