Forum Discussion

Gerard's avatar
Gerard
New Contributor
7 months ago

No auto fill in webpage

Since the latest update 1Password doesn’t seem to ‘know’ how to fill the credentials in the login pages for my FileMaker Admin consoles.

Removing the plug-in and reinstalling it did not solve this issue.

Since I use these pages a  lot it’s quite anoying to go the the 1Password App and copy the credentials.

browser extension

2 Replies

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    6 months ago

    Hello Gerard​! 👋

    I'm sorry that 1Password isn't filling your login credentials on FileMaker's website. So that we can get this fixed, could you please send the page structure of the webpage in question to our support team? Follow these steps:

    1.  Open the website in question until you can see the login field that isn't being filled.
    2. Right-click on the page and click "1Password - Password Manager" > Help > Collect Page Structure.

    Attach the resulting JSON file to an email message addressed to support@1password.com

    With your email please include:

    • A link to this thread: https://www.1password.community/discussions/1password/no-auto-fill-in-webpage/155032
    • Your forum username: Gerard
    • A link to the affected webpage.
    • Please do not post the file here on the forum. 


    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

    -Dave

  • Gerard's avatar
    Gerard
    New Contributor
    7 months ago

    Small addition to this problem… it seems when once (per session/day) logged in the plug-in does seem to remember the credentials.