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Forum Discussion
"Offline: Changes won't appear..."
I get the message above about every time I open 1Password. I will click reconnect and sometimes. it does reconnect and sometimes it doesn't. Eventually it will reconnect, but it is an annoyance.
I...
1P_Dave
Moderator
ModeratorHello @bryanschmiedeler! 👋
I'm sorry to hear that 1Password is having trouble connecting on your Mac. I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/137005/offline-changes-wont-appear
- Your forum username:
bryanschmiedeler - Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
