The directions were not exact, but I got to the Sign Out by looking around. THANK YOU! 1Password is now online and working! I could not have done it without you. I appreciate the quick response!
Thanks for the update pylesr12! Apologies that the steps were a bit off, but I'm glad to hear that got things sorted for you. Let us know if we can help with anything else!
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On my iPhone I get the message:
Offline. Changes won't appear on your other devices until 1Password reconnects.
I recently left my company so my work vault is now empty on the phone. All is working fine on my Macbook, but on IOS I get that message.
1Password on my phone is at the latest version, 8.10.72.
On the phone I can see my work Vault, but see no way to remove it. The Mac is only showing my family vaults.
I did take the step to add a payment method to 1Password on the web.
How do I get the phone working?
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On my iPhone I get the message:
Offline. Changes won't appear on your other devices until 1Password reconnects.
I recently left my company so my work vault is now empty on the phone. All is working fine on my Macbook, but on IOS I get that message.
1Password on my phone is at the latest version, 8.10.72.
On the phone I can see my work Vault, but see no way to remove it. The Mac is only showing my family vaults.
I did take the step to add a payment method to 1Password on the web.
How do I get the phone working?
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Changes won't appear on your other devices until 1Password reconnects.","moderationData":{"__ref":"ModerationData:moderation_data:155144"},"body":"
The directions were not exact, but I got to the Sign Out by looking around. THANK YOU! 1Password is now online and working! I could not have done it without you. I appreciate the quick response!
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Thanks for the update pylesr12! Apologies that the steps were a bit off, but I'm glad to hear that got things sorted for you. Let us know if we can help with anything else!
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It sounds like that work vault might be causing the problem here. I'd like to ask you to try removing your work account from 1Password on your phone:
\n\n
Open and unlock 1Password.
\n
Tap the account/vault icon in the top right corner.
\n
Select \"Manage Accounts...\".
\n
Tap the overflow menu (⋮) next to your work account.
\n
Select \"Sign Out\".
\n\n
Let us know how that goes, and thanks again!
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