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BillisSaved's avatar
BillisSaved
New Contributor
4 months ago

Omnissa Horizon Client

Good morning everyone,

I hope your day is going well. VMware Horizon Client app recently switched its name to Omnissa Horizon Client. Ever since that switch happened 1Password no longer fills in the password for the app. All other linked apps for this login item work normally. Here are some of the things verified/tried:

  • I removed and reinstalled the 1Password extension for Safari to insure I had the current version
  • 1Password app is running the current version
  • I removed and re-added the app link for the Omnissa Horizon Client app to the associated login item
  • Verified 1Password app settings (e.g., autofill) are enabled

I assume this is an issue with the Omnissa Horizon Client app. Hopefully, someone here can confirm my suspicion or help me resolve the problem. Thanks so much for your assistance. Have a great day!

macos

5 Replies

    • TimG1P's avatar
      TimG1P
      Icon for Moderator rankModerator
      3 months ago

      dotcom​ 

      To further investigate this, I'd like to ask you to re-create the issue that you're experiencing and then generate a diagnostics report from 1Password desktop app:

      Send a diagnostics report

      Attach the diagnostics to an email message addressed to support@1password.com

      With your email please include:

      • A link to this thread: https://www.1password.community/discussions/1password/omnissa-horizon-client/157309/replies/159082
      • Your forum username: dotcom 


      You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

  • 1P_SimonH's avatar
    1P_SimonH
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hi BillisSaved​ 👋

    Thanks for reporting this and sharing what you've already tried. It looks like one other user reported this same thing, so I added you as another person impacted by it and will let you know when I have an update on a fix or if we determine it's something with Omnissa Horizon Client that we can't control. I'm sorry for the inconvenience, in either case!

    ref: #38807