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Forum Discussion
Solved
Passkey flow broken on Android
Hello, I own an iPhone 14 pro max as well as a Galaxy S25 ultra, both running the latest OS updates available. The issue I have is that Passkey on my new Android phone is never working, with any ap...
Hello, Ekami67. Thank you for reaching out. I'm sorry about the problem you encountered with 1Password on your Samsung.
I've done some testing on my end and have been able to recreate the passkey issue on my Android device using the Kraken app. I've filed an issue for our development team for further investigation.
Can you please share additional details on which other apps on your device are encountering the same behaviour? Additionally, are you experiencing any issues with Autofill?
-Evon
ref 35870
I only get the Google passkey option on my Pixel 9 when signing into an app. I think better instructions are needed.
1P_Evon1Password Team
Hello, acicero. Can you please share which app you are encountering this problem with? Do you experience any issue with passkeys when signing in using the browser instead?
-Evon
The issue was with all apps and websites, but I believe I resolved it. When selecting the passkey option for a site (e.g. Github), the Android popup defaulted to the Google Passkey service.
I noticed there was a small option at the bottom to configure your default passkey service. 1password was already selected for me, but I removed and readded it.
Now, choosing a passkey for every app opens 1Password instead of Google. I am not sure if the exact steps I went through were required, but it did appear to be an Android issue.
Thanks!
- 1P_Evon
You're welcome. Thank you for sharing your steps with the community. I'm happy to hear that you resolved the problem.
-Evon
