Forum Discussion

thetastybits's avatar
thetastybits
New Contributor
2 years ago

Passkey for Coinbase Stopped Working on Mobile

A month or so ago I opted into using a Passkey for Coinbase. Passkeys worked great for a while on both desktop and mobile, Recently, I'm unable to sign in on the Android Coinbase app using my Passkey...
android
1P_Evon's avatar
1P_Evon
Icon for 1Password Team rank1Password Team
2 years ago

Hello thetastybits, thank you for writing in. I'm sorry about the trouble.

So that the team can take a closer look at the issue you're experiencing, I’d like to request that you send us some information to mailto:support+forum@1Password.com.

With your email, please include the following:

  • A link to this thread: https://1password.community/discussion/146155
  • Your forum username: thetastybits
  • https://support.google.com/android/answer/9075928

After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.

I look forward to assisting you further.

-Evon