Forum Discussion

5t8sn7eld's avatar
5t8sn7eld
Occasional Contributor
8 months ago
Solved

Passkey no longer working on Boursobank

Hello, I uses passkey since 2023 on Boursobank without any issues. Since a few days, I have a error that is displayed immediately (no loading or timeout) telling me that it timed out, the website s...
passkeys
windows
  • 1P_Dave's avatar
    1P_Dave
    5 months ago

    Hello folks, 

    Our developers believe that they've identified an issue where a low timeout value set by Boursobank is causing 1Password's passkey flow to fail. A fix has been coded and is currently available in the latest version of 1Password in the browser. Please update to 8.11.0 or later:


    If you're still running into an issue after updating then let me know and I can help further. 

    -Dave

benjamindavid's avatar
benjamindavid
New Contributor
8 months ago

I'm facing the same issue with BoursoBank, I tried to create a passkey again but 1Password is showing the same error is that case as well.

Chrome for Mac 135.0.7049.115 + Extension 8.10.72.27
Safari for Mac Version 18.4 (20621.1.15.11.10) + Extension 8.10.70

  • 5t8sn7eld's avatar
    5t8sn7eld
    Occasional Contributor
    8 months ago

    Good to know I'm not alone on this :)

    • benjamindavid's avatar
      benjamindavid
      New Contributor
      8 months ago

      Me too !

      Interestingly, it’s behaving the same way in both Chrome and Safari on Mac, same error. But it seems to be working fine in Safari on iOS. Maybe it’s only affecting desktop browser extensions?