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5t8sn7eld's avatar
5t8sn7eld
Occasional Contributor
8 months ago
Solved

Passkey no longer working on Boursobank

Hello, I uses passkey since 2023 on Boursobank without any issues. Since a few days, I have a error that is displayed immediately (no loading or timeout) telling me that it timed out, the website s...
passkeys
windows
  • 1P_Dave's avatar
    1P_Dave
    5 months ago

    Hello folks, 

    Our developers believe that they've identified an issue where a low timeout value set by Boursobank is causing 1Password's passkey flow to fail. A fix has been coded and is currently available in the latest version of 1Password in the browser. Please update to 8.11.0 or later:


    If you're still running into an issue after updating then let me know and I can help further. 

    -Dave

nel's avatar
nel
New Contributor
8 months ago

Same problem on macOS 15.4.1 on Chrome Version 136.0.7103.49 (Official Build) (arm64) 
- with 1Password for Mac 8.10.75
- with extension 8.10.72.27

I followed the instruction provided by 1P_Dave​ Here and it does NOT work.

Honestly if it comes from 1Password, there is a pretty serious QA issue that needs to be addressed. 1Password is SPOF and need to be treated as such.