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5t8sn7eld's avatar
5t8sn7eld
Occasional Contributor
8 months ago
Solved

Passkey no longer working on Boursobank

Hello, I uses passkey since 2023 on Boursobank without any issues. Since a few days, I have a error that is displayed immediately (no loading or timeout) telling me that it timed out, the website s...
passkeys
windows
  • 1P_Dave's avatar
    1P_Dave
    5 months ago

    Hello folks, 

    Our developers believe that they've identified an issue where a low timeout value set by Boursobank is causing 1Password's passkey flow to fail. A fix has been coded and is currently available in the latest version of 1Password in the browser. Please update to 8.11.0 or later:


    If you're still running into an issue after updating then let me know and I can help further. 

    -Dave

ihatem's avatar
ihatem
New Contributor
7 months ago

Same here with 1Password for Mac 8.10.75; tried on Brave and Safari. I revoked the key and tried to create a new one but got the same "The request to create a passkey timed out." error

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    7 months ago

    I've added your report to the internal work item for the issue, I'm sorry for the disruption. Please see my post here. 

    -Dave

    • ihatem's avatar
      ihatem
      New Contributor
      7 months ago

      The URL seems to be broken, but I see which post you're referring to. Thank you!

      • 1P_Dave's avatar
        1P_Dave
        Icon for Moderator rankModerator
        7 months ago

        ihatem​ 

        I'm sorry about that, I've fixed the link. 🙂

        -Dave