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Forum Discussion
branok75
6 months agoNew Contributor
Passkey on Safari results in error "PublicKeyCredential" after upgrade to Mac OS 15.4
Hi all, after upgrading to Sequoia 15.4, authentication using Passkey (which is required by my employer) ends with error message "TypeError: Can only call PublicKeyCredential.toJSON on instances of P...
andre30
3 days agoNew Member
Hello,
As a paying customer, I would expect a more professional response and timely resolution. The issue first appeared in early November 2024. I am certain this is on your side, as it was identified internally at the time.
I understand how support and development processes work, but it should not take a full year to resolve a problem of this nature. For your customers, being unable to access Oracle sites (and potentially others) is highly discouraging.
You may consider it “just one site,” but for me it represents 70% of my daily logins. Open-source alternatives have already resolved this issue.
This is not personal to anyone on your team, but I ask sincerely: would you accept this level of support if you were in my position?
With all honesty,
Andreas
slessard
3 days agoNew Contributor
Andreas has captured my frustrations perfectly. I am completely frustrated that 1Password hasn't shown any progress on this issue.