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Forum Discussion
Password and RSA Token fields
Hello, This is a screenshot of the fields I must fill in. If it does not show up it is a "Password" field above an "RSA Token" field. I must obtain the RSA Token passcode from the RSA app ...
1P_Dave
Moderator
ModeratorHello mb37! 👋
I'm sorry that 1Password is filling the wrong field on the page in your screenshot. So that we can get this fixed, could you please send the page structure of the webpage in question to our support team? Follow these steps:
- Open the website in question until you can see the field that you're referring to.
- Right-click on the page and click "1Password - Password Manager" > Help > Collect Page Structure.
Attach the resulting JSON file to an email message addressed to support@1password.com
With your email please include:
- A link to this thread: https://www.1password.community/discussions/1password/password-and-rsa-token-fields/168852
- Your forum username: mb37
- A link to the affected webpage.
- Please do not post the file here on the forum.
You should receive an automated reply with a Support ID number. Please post that number here. Thanks very much!
-Dave
Much appreciated, thanks Dave. I sent the email.
