Managing multiple logins for one web site (same email, different passwords, different subdomains)
How do I handle a web site that requires three different logins, each with a different password but the same user id (email address)? For example, manage.macrium.com, support.macrium.com, and for account management, plain old macrium.com. The email address associated with each is the same but the password is different.
1Password Version: Not Provided Extension Version: Not Provided OS Version: Not Provided Browser: Not Provided
Hey crowslivebig, you're very welcome! I'm glad that I was able to help. 🙂
I also appreciate the additional information regarding the different website URLs, having three different entries and using the Autofill Behaviour rules is the right way to go.
Let us know if there's anything else we can assist you with, crowslivebig.
1P_Evon I forgot to mention that Macrium has three separate logins, at least if you use their customer support and community support:
* manage.macrium.com which as you noticed is where www.macrium.com brings you. This is for things like subscription management.
* help.macrium.com for customer suport
* forum.macrium.com for community support
I checked and was told that each of these does indeed require separate log credentials with its own password. So I now have three entries set up in 1Password using the custom Autofill to limit each to its own exact domain and it works a peach! Thanks again!
A belated thank you for your excellent and detailed reply. It is just what I needed and, after a bit of self-inflicted confusion when passwords saved to Google reared their ugly heads without my realizing it, I am on my merry way and things are working well. I really appreciate your generous help, 1P_Evon !
We should be able to https://support.1password.com/autofill-behavior/#change-where-a-login-is-suggested for each Login item, so that they're suggested to each domain.
I've created three different example Login items and set the website URL to match the website's domain. While using the 1Password desktop app to edit the item, beside the website URL click the "Autofill Behaviour" button and select "Only fill on this exact domain".
Here are the steps to create a new Login item and set the autofill behaviour rule:
Open and unlock the 1Password desktop app.
Click "+ New Item" and select "Login".
Enter the title, username, password and one of the website URL's.
Click the "Autofill Behaviour" button beside the website URL and select "Only fill on this exact domain".
Click "Save".
If you already have an existing Login item, here's a short video demonstrating on how to edit the item using the 1Password desktop app to add the autofill behaviour rule: https://share.cleanshot.com/C3hDR63R.
However, while I was testing I noticed that when I navigated to https://www.macrium.com/ login page, it redirected me to https://manage.macrium.com/login. Is there another Login page specifically for macrium.com?
I look forward to hearing back from you and assisting you further, crowslivebig.
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Password history missing after updating password using the browser extension","moderationData":{"__ref":"ModerationData:moderation_data:70793"},"body":"
@kohlgill1
\n\n
Thank you for providing the website address, I've passed it along to our development team so that they can investigate further. Hopefully this is something that can be fixed soon.
\n\n
-Dave
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https://app.plex.tv/desktop/#!/settings/account is where I've noticed this. I've not yet tried any other sites. This bug makes rapidly updating passwords, as suggested by Watchtower, harder.
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@kohlgill1
\n\n
Thank you for the reply and for the additional details. It looks like there is currently an issue where passwords that are updated using the browser extension (on either iOS or macOS) don't show up in an item's password history.
\n\n
Our developers are currently investigating. Are you able to share the specific website addresses where you ran into this issue? It would help our developers isolate the problem further. But if the websites are sensitive then don't feel that you have to share them and, in any case, do not post any usernames or passwords.
\n\n
-Dave
\n\n
ref: dev/core/core#21989
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And, though it’s technically out-of-scope for this thread, the same bug appears in the Mac OS app. AFAICT.
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1P_Dave thanks for replying. Nope, on iOS, for items that have gone through the flow I mentioned above, I only see Copy, Reveal, Show in Large Type and Pin to Home as options in the three dot menu. For other items that have not gone through the flow I mentioned above, I do see View password history as an option.
\n\n
On 1Password.com I do see the password history.
\n\n
So, basically, I think this is a case where choosing the in-browser plugin-suggested password prevents the password history from being created in-app.
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@kohlgill1
\n\n
I'm sorry that you're not seeing the old password in the 1Password app. When you open the main 1Password app on your iOS device, tap on an item whose password you've changed, and then tap on the icon with three dots to the right of the password field what options do you see in the menu that appears?
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This doesn’t work in all cases. Here’s what I did: \n1. Log into site on browser to change pwd (plex.com) \n2. Select new_pwd field \n3. See 1p browser plug-in pop up suggesting pwd \n4. Select suggested pwd \n5. See 1p browser plugin pop up confirming to update 1p entry, not create a new 1p entry \n6. Select confirm, dismissing pop up \n7. Select old_pwd field \n8. ! \n9. Open 1p entry in 1p app to view pwd history \n10. See no pwd history, only new pwd
\n\n
I do see pwd histories for other entries. Using 1P 8 for both Mac OS and iOS .
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1P_Evon1Password Team
