Cunner
2 months agoNew Contributor
Passwords in family account Not showing
Hi everyone, I am part of a family account. My wife and I have our own vault with passwords. My wife can see "all of them", but i can see only a subset.
History: I had my own personal 1pw account. I gott added to the family account and somehow had the app twice. Deleted the "old" app. All is fine, i could add, see and use all passwords in our vault.
Then my mobile Phone breaks without backup, i reinstall 1password, use my security code and so on. Then I cannot see most passwords. My account gets restored by the family account's admin, but same story.
Any idea how i can get access to all the passwords again?
Thanks in advance