Forum Discussion

Former Member's avatar
Former Member
4 years ago

"Pending upload file is missing" text after switching from standalone to families subscription

I am running: 1Password 7 Version 7.9.2 (70902005) 1Password Store Yesterday I switched over from a standalone vault / 1Password licence, to a new Families subscription and migrated my vault...
macos
1P_Ben's avatar
1P_Ben
Icon for 1Password Team rank1Password Team
4 years ago

Hi @monozot

Our development team has been made aware and will be working on a fix ASAP. In the meantime I'd recommend working with our migration team via email (support+tradein@1password.com if you aren't already in touch with them) to get everything sorted. I apologize for the inconvenience.

Ben