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Forum Discussion
"Pending upload file is missing" text after switching from standalone to families subscription
I am running:
1Password 7
Version 7.9.2 (70902005)
1Password Store
Yesterday I switched over from a standalone vault / 1Password licence, to a new Families subscription and migrated my vault...
Others who lost attachments when transitioning to a membership (whilst running Version 7.9.2 on macOS) may want to restore from backups. Consider these instructions forwarded below from mailto:support@1password.com. Note, restoring from backup will sign-out the user from the 1Password membership account.
Here are the steps to restore the attachments from a backup:
1️⃣ If you do not already have the Primary vault from the previous setup, create the Primary vault on your Mac.
Open and unlock 1Password.
Choose 1Password > Preferences and click Advanced.
Turn on “Allow creation of vaults outside of 1Password accounts”.
2️⃣ Once you create that, restore from your backup file: https://support.1password.com/backups/#you-can-also-create-and-restore-backups-of-standalone-vaults
... The restored vault will be "On My Mac" — from here users could go a few directions. I simply wanted the attachments, so made a smart folder to filter for items with attachments and then exported those items. The export contains a directory of unencrypted attachments.
