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Forum Discussion
"Pending upload file is missing" text after switching from standalone to families subscription
I am running:
1Password 7
Version 7.9.2 (70902005)
1Password Store
Yesterday I switched over from a standalone vault / 1Password licence, to a new Families subscription and migrated my vault...
1P_Dave
Moderator
Moderator@dfresearch
I'm sorry to hear that 1Password is crashing on your Mac. I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/125948/pending-upload-file-is-missing-text-after-switching-from-standalone-to-families-subscription
- Your forum username:
Dfresearch - Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
