Forum Discussion

AdamD's avatar
AdamD
New Contributor
4 months ago
Solved

Phone # keyboard problem

Hi, am on ver 8.11.5 on an S25. When I add a phone number field the number keyboard appears so I can enter the phone number but when I move up to edit the description the keyboard won't move to my alpha numeric kbd making it impossible to edit the default 'phone' entry. Anyone else having that problem? 

  • Hi AdamD​! Thanks for writing in.

    From a quick test I can reproduce what you've described and I've gone ahead and reported it to the team. As a workaround you can edit the phone number field heading in your account on 1Password.com, or from another 1Password app. My apologies for any trouble here, and thanks for reporting it.

    39608

3 Replies

  • 1P_Timothy's avatar
    1P_Timothy
    Icon for Community Manager rankCommunity Manager

    Hi AdamD​! Thanks for writing in.

    From a quick test I can reproduce what you've described and I've gone ahead and reported it to the team. As a workaround you can edit the phone number field heading in your account on 1Password.com, or from another 1Password app. My apologies for any trouble here, and thanks for reporting it.

    39608

    • AdamD's avatar
      AdamD
      New Contributor

      Thanks for that, I take it that this workaround is a temporary solution and that the problem will be debugged in a future release of the android app ?

      • 1P_Timothy's avatar
        1P_Timothy
        Icon for Community Manager rankCommunity Manager

        Happy to help AdamD​! And yes, that's correct. While I don't have any specifics to share as to when this will be resolved, I have filed a bug report with our team. Editing the item on 1Password.com, or from another 1Password app can serve as an alternative solution in the meantime. 

        Let us know if there's anything else we can help with, and thanks again!