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Former Member
3 years agoPlease can someone at Agilebits explain ?
Having spent days toiling with 1Password 8, I've had no other choice than to revert to using 1Password 7 ...and after lauching Mini with my usual keyboard shortcut (double-tap right cmd) it's even more glaringly obvious that Mini offers superior productivity.
In 1Password 8, Quick Search is not an adequate replacement for Mini as search suggestions are muddled by comparison and the intuitive urge to click on a entry does not display its details, but rather opens a webpage, autofills and submits automatically whether I want it to or not. This causes serious issues where autosubmit breaks 'remember me' selection, capcha dialogues or fills in a marketing email request accidently. It is also unnecessarily convoluted having to open seperate windows for each listed item just to browse details which were easily visible in Mini.
In Safari, one gets what is the nearest approximation to Mini in 1Password 8, however, its location seems to be tied to the toolbar button and it does not resize. More importantly, the disproportionate size of items in the list and its fixed column width means that most items have truncated names making it difficult to distinguish similar names/accounts.
In the main app it was frustrating to be unable to rearrange Sections in Edit Mode, but now one cannot reorder Sections or individual Fields, neither can one change field-type on-the-fly as requirements change. This is so fundermental to the productivity of 1Password or indeed any kind of database product that I cannot understand how this was not an issue for the designers, developers and beta-testers.
I am genuinely reaching out to Agilebits to help me understand why so much essential functionality has been removed in the update to version 8.
1Password Version: 8.7
Extension Version: Not Provided
OS Version: MacOS 12.3.1
13 Replies
- Former Member
notnotjake I have Mini activated with a double-tap shortcut and its so quick. The only time I need to use the full app is for my own 'housekeeping' and admin of family members. I've also developed a proprietary solution for safely handling the 1P Master Password as well as system, volume and application usernames/passwords.
It's been suggested (by dteare I believe) that one can wrangle a Mini experience from the main app in 1Password 8 by hiding the sidebar and adjusting various view options, but one loses persistence — the productivty in 1Password 7 comes from Mini and the Main app retaining their respective states when switching between them, and between sessions generally.
- adam1991Frequent Contributor
Whenever you see a house in your neighborhood that doesn't sell, there's one reason: the price is too high. Nothing to wonder about. And when you see AB removed something when they built v8, there's one reason: the price to keep it was too high. Nothing to wonder about.
They had internal goals that ended up slapping loyal users in the face.
- notnotjakeFrequent Contributor
This is my biggest complaint with 1P8. Mini was my main way of using 1Password and Quick Access is not at all as good to use. Don't understand why they removed it. It also makes the Menu Bar item pointless.
- adam1991Frequent Contributor
AB owes us nothing. We owe AB nothing. It's business.
They've already declared that v7 is for all intents and purposes dead:
https://1password.community/discussion/comment/640699#Comment_640699
And let's face it: they're way, way too invested in the decisions they made starting awhile back, to change direction.
- Former Member
dgbeecher I appreciate your kind words. I'm still awaiting a response from Agilebits which is kind of disappointing given the title of the discussion, but perhaps they're trying to prove a point.
If they do not respond to the issues and complaints regarding 1Password 8 at least in development terms, and more specifically, if they forcibly cripple 1Password 7 by pulling future compatbility updates, then I fear that for all the recent investment interest there is going to be an exodus of customers — particularly those that have previously evangelised 1Password like myself and are committed to supporting less tech-savvy friends and family in the security of their online activity.
For now, one must hope that in return for our subscription payments, things don't get any worse.
- dgbeecherDedicated Contributor
@abriden -- I agree with everything you've written here -- both with the specific complaints, which are well-described and deserve a response -- and also with the frustration you're expressing.
- Former Member
Sadly i dont have an solution. Downgrading to V7 is equal to leaving 1PW completely. There are competitiors (paid and open source) but they have to be vetted and checked to have the basic and easy to use functionalities that v7 used to offer.
I still cant get over the fact that management approved the launch of v8.
Whats worse. you cant export all your data from v8. This is a lockin by AgileBits, we have to assume on purpose. Since there is no 'full export' available. (1PUX format and just logins as csv dont count)
- adam1991Frequent Contributor
I agree with you--so what's next? Where does one go from here? Which competing product solves the problem better?
My concern is that v7 is on creaky legs, and will be unsupported on the next version of Mac OS. I'd like to get ahead of that.
- Former Member
this! exactly this! i'm happy to pay for professional services and we have recommended 1Password to all customers because it was a good product and service.
The other day a customer who we just got to use a password manager (1password) installed v8 and it was embarrasing to me that i have recommended them 1Password. So problematic and unusable it has become. The client has asked to recommend anything else than 1password.
Its the end of an era.. Owning to the fact that v8 is multi platform and has so many important feature missing, they wont be able to get it done anytime soon. And this assuming that they care and have any interest in adding v7 features.
Yes v8 has some fancy new features and they might establish a new user base, perhaps big corporations, while others will be content with using v7 that wont be maintained (the cost of maintaining multiple versions might not be feasible or shareholder friendly).
- Former Member
@sveltemimemansion I have to wonder whether the rapid growth of Agilebits to a market value of $6.8 billion has something to do with the contempt shown to their core user base. Despite the 'homespun' emails that Mr Teare likes to distribute at festive times, the ethos of the company has clearly changed for the worst. They have one product and a huge injection of cash, why do they even need a unified code-base if the end product is inferior? Unlike some, I have absolutely no problem with the subscription model, but they have shown that they cannot be trusted to keep what works and add to it thoughtfully ...they'd prefer to self-destruct.