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Former Member's avatar
Former Member
4 years ago

Poco X3 pro accessibility problem

I added 1password to accessibility button. But when I clicked, nothing happens. In settings it says that "service works incorrectly" (сервис работает некорректно). It's Android MIUI 12.5.7. Help ...
android
1P_Timothy's avatar
1P_Timothy
Icon for Community Manager rankCommunity Manager
4 years ago

Hello @lehinsun thanks for reaching out! Android 12 changed how accessibility shortcuts are displayed. The accessibility shortcut for 1Password turns the Accessibility setting on and off but doesn't force Autofilling. We generally do not suggest using the accessibility shortcut.

You can remove the shortcut with these steps:
1. Open and unlock 1Password.
2. Tap Settings > Autofill.
3. Tap Accessibility.
4. Tap the 1Password entry in your device's accessibility settings page.
5. Tap the 1Password shortcut off.

While you're on your device's accessibility settings page try turning accessibility for 1Password off and then on again. This will often resolve the error described.