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Former Member
5 years agoProblems with the app on ASUS with Chrome OS.
Made the switch today. Works great in the Chrome browsers but the app freezes for a minute and then just gives me a black screen on my ASUS running ChromeOS. Thoughts?
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Referrer: forum-search:https://1password.community/search?Search=%22chrome%20os%22
5 Replies
- Former Member
Hey @JameyPennington, thank you for reporting this bug. This is certainly not the expected behaviour for 1Password for Android!
Could you answer a few questions:
1. Are you launching the app directly or launching the app via Autofill?
2. You mentioned this black screen appears after 20 seconds. If you're launching the app directly, could you tell me if the black screen appears after a consistent 20 seconds no matter what, or is it only after you've tapped a specific button or entered a specific vault?
3. As long as you still have access to1Password.comvia browser, have you had a chance to reinstall the Android app?I look forward to hearing back from you :)
- Former Member
Anyone have any more information about this?
- Former Member
See this after about 20 seconds and manipulating the popup about the app isn't responding.
- Former Member
7.7.7
- Former Member
Hi @JameyPennington!
What version of 1Password app are you using at the moment?