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Visnetje's avatar
Visnetje
New Contributor
4 days ago

Production channel updates available but not shown in 1Password for Mac

I have seen this in the last few updates now, where I can see that there are one or more micro updates (e.g. ) available on the release notes page: https://releases.1password.com/mac/stable/#changelog

Note that I have configured 1Password to use the PRODUCTION channel, and I'm only comparing the version numbers to the stable releases mentioned on the release notes page.

However, pressing 'Check for Updates...' in 1Password for Mac only shows the About tab in the Preferences window, it doesn't show that there's a new update available, even though that is clearly stated in the release notes.

So, for example, now on 1Password for Mac 8.11.14 (81114027) and I click Settings > About > Release Notes and clearly see that 8.11.16 was released three days ago. But nowhere do I see any option of manually updating or the app showing that a new version is available.
Previously, I have had this for months without any auto-updating either.

Why not allow updates to be clearly visible in the app, and allow users to manually update to the latest version from the PRODUCTION channel through the app?

macos

1 Reply

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    4 days ago

    Hello Visnetje​! 👋

    I'm sorry that you're running into update issues with 1Password for Mac. 1Password should automatically check for updates on a set schedule and alert you that a new update is available or update automatically if that option is set. On the About page you should see a "Check for updates" button: 

    Can you post a screenshot of what you see on the About page? And can you tell me if you installed 1Password for Mac using the regular installer or the PKG installer: Deploy 1Password for Mac

    -Dave